Outages
A section that has gone dark, most often a connection or a damaged run.
Service
Christmas Light Maintenance & Repair
A display should stay lit all season. If something needs attention, you have a team to call.
- No troubleshooting on a ladder in December
- A single team accountable for the display
- Issues assessed by the people who installed it
Outdoor lighting lives through wind, rain, temperature swings and the occasional landscaping crew. Even commercial-grade materials can need attention over a long season.
If an Apex-installed display requires attention during the season, contact our team so we can determine the appropriate service. That's the honest version — the specific response depends on what's happening and what your display involves.
What's Included
- One point of contact
- Call or email the same team that installed the display.
- Issue assessment
- We identify whether the problem is a strand, a connection, power or hardware.
- Section repair
- Affected sections addressed rather than the entire display replaced.
- Connection checks
- Outlets, timers and junctions reviewed as part of diagnosing an outage.
- Hardware re-securing
- Clips and runs re-secured after severe weather where needed.
- Documentation
- Notes carried into takedown and next season's plan.
Benefits
What You Get
- No troubleshooting on a ladder in December
- A single team accountable for the display
- Issues assessed by the people who installed it
- Faster resolution than replacing materials yourself
- Notes that improve next year's install
- Straightforward communication about scope
Design Options
Styles We Build
Weather damage
Wind or storm impact on secured runs and hardware.
Landscaping impact
Displaced ground-level runs after yard work.
Timer and power
Lighting that isn't turning on and off as expected.
FAQ
Common Questions
Contact the Apex team and describe what you're seeing. We'll determine the appropriate service from there.
Reach out and describe the display. We'll be honest about whether it's something we can take on.
Support terms depend on your specific display and quote. Ask during the quote conversation so expectations are clear from day one.
More Services
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